Shipping and Returns

Delivery Information

From the time we receive your order, we aim to deliver your goods to you within 1-2 business days, however, please allow another 2 business days before querying a non-delivery.

We will use a national parcel carrier for delivery and you should ensure that someone is available to receive the parcel or alternatively have a safe place for delivery.

Please note your expected delivery day is dependent on the time your order is placed and delivery times will change on bank holidays.

Postcode exclusions:

There are selected UK destinations where we are unable to offer 1-2 business day delivery due to courier restrictions. In most cases our delivery service will reach these destinations within 2-3 business days.

Bank Holiday Exceptions

Our operating hours and those of our delivery partners vary over bank holidays. Please allow extra time for deliveries over bank holiday periods.

Please note that for UK, bank holidays are not classed as business days. Therefore, orders will be dispatched and will arrive on the next business day after the bank holiday. Your expected delivery day is dependent on the time your order is placed.

Post and Packaging Charge

A post and packaging charge of £7.50 is payable on all orders when delivery is for mainland UK (England, Scotland & Wales, excluding Scottish Highlands and Islands).

An additional charge will apply to orders delivered to Scottish Islands, Highlands, Channel Isles, Isle of Man and Northern Ireland.  This will be calculated upon checkout.